Umberto CrisantiCBT, Counselling and Psychotherapy in Canterbury

Fees and Frequently Asked Questions

What are your fees?
-I charge £75 for 50 minutes.


Payment is generally taken on the day, at the end of the session via cash, cheque, bank transfer (BACS), Revolut or Paypal. Please be advised that there is an extra £2 charge for payments taken by Paypal. BACS transactions can be made in advance or within 24 hours of the session taking place. Please indicate your preferences and/or needs when booking or at the end of your initial consultation.

Clients who book internet sessions are requested to pay in advance, using bank transfer, Revolut or Paypal.

Interntional Payments
I accept Revolut and Paypal payments

Supervision Fees

£60 for 60 minutes.

Insurance Providers:
I am fully registered with insurance providers AXA, BUPA, Aviva and Vitality. Please provide me with your police and claim number, as your sessions might be covered through your insurance.

Please note that AXA regular rate is £85 per one-to-one session.

Frequently Asked Questions

Are your sessions confidential?
Yes, everything you tell me during counselling is completely confidential. As with all counsellors, the only time I would have to make an exception would be if there were a threat to your well-being or the well-being of others.

How many counselling sessions will I need?
Everyone’s needs are individual and within our first few sessions I may be able to give you an idea of how long we should spend working together. I see short-term clients for as few as six weeks, and long-term clients for 12 weeks or more.

What if I can’t get to your counselling practice?

I offer Skype counselling as well as face-to-face. Contact me to arrange an appointment over Skype.

What hours are you available?
Monday to Fridays- 9.30am - 16.00pm

Sessions unattended or cancelled with less than 24 hours will incur the full session fee.
Sessions unattended or cancelled with less than 48 hours notice will incur half the session fee

How do I know if I am making progress in therapy?
1.Your moods and emotions have improved
2 Your thinking has shifted
3 Your behaviours have changed
4 Your relationships with others are better
5 You have better life satisfaction
6.You feel like your therapist gets you
7.Your energy levels increase steadily.
8.You don't dread your sessions (maybe you even look forward to them, however sometimes things get worse for a bit)
9. Your symptoms change

How do you know if your therapist is good for you?
1.They actually listen to you, and you feel validated.
2.They want what's best for you.
3.They're a strong communicator (able to explain concepts in a way that it is easy to understand)
4.They check in with you.
5.They take the time to educate themselves. ...
6.You view them as an ally.
7. They earn your trust.

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